Want to talk?
We don't have a call center, a chatbot maze, or a "press 9 to speak to a human" phone tree. Just sign up and talk to us directly inside the platform.
Support & Questions
Open a ticket from inside the platform and our AI will take a first crack at it. If it gets confused (it happens to the best of us), a human will step in.
Sign up freeOld School Email
Prefer the classics? Drop us an email. No auto-reply, no ticket number, just a real person reading your message and writing back.
[email protected]How support works
It's surprisingly simple. No forms with 47 required fields.
Sign up
Create a free account in about 30 seconds. We only ask for the essentials.
Open a ticket
Describe what you need. Our AI reads it and either helps right away or routes it to us.
Get an answer
AI responds in seconds. Humans respond in hours. Either way, you get help fast.
Common questions
How do I get support?
Sign up (it's free!) and open a support ticket from inside the platform. Our AI assistant will try to help instantly, and if it can't, a real human will jump in.
How fast do you respond?
Our AI responds in seconds. For anything that needs a human touch, we aim to get back to you within a few hours during business days.
Is there a free plan?
Yes! SuperProduct has a free plan forever — no credit card required, no time limit, no catches. Upgrade when you need more.
Can I request a feature?
Absolutely. We have a built-in feature request system inside the platform. We read every single one and they directly influence our roadmap.
We actually read every message
Small team, big ears. Whether it's a bug report, a feature idea, or just saying hi — we're listening.
Get started free